Step 1: The first step towards getting MCFiber service is completing our sign-up form here http://www.mcfibervt.com/subscribe/

Step 2: When we receive your form our staff will do a site visit to determine the best way to run the drop fiber (the fiber from your house to the fiber cable on the road).  You do not need to be home when this work is done.  We run a small fiber-optic cable from the nearest Customer Access Point on the fiber on the road to a small enclosure on the outside of your house (similar to a conventional telephone box).  For the drop, MCFiber will cover the first $800 of cost (about 500 feet). If you have a long drop, or require underground cable, there may be extra charges.  Please see Drop Information.  If your drop will cost more than $800 we will send you a quote for your cost.  If you accept the quote please send us an email to info@mcfibervt.com stating your acceptance.   We schedule the drop work when we receive your acceptance email.  The total amount of the excess drop cost will be billed only after your service is installed. 

Step 3: Some drop work is done by our staff and some by contractors.  If we are using armored cable that can be buried without conduit, that work is done by MCFiber staff and we will discuss the best route with you before doing any work.

Step 4:  Splicing the drop cable into the fiber-optic cable on the road is done by our staff and by contractors. Only after that is done can we schedule installation of service.

Step 5: An installer will contact you to schedule installation once the drop is complete and tested.