Job Opportunities
Fiber Technician – PT
Fiber Technicians are responsible for performing and completing customer installations and service tickets. This position also involves additional administrative duties and will be central to our business operations. Candidates must possess the following attributes:
Outstanding customer service. Technicians will be sensitive to the individual expectations of each customer and will work to fulfill these expectations.
Safe work habits. Technicians will perform all work in a safe and approved manner. Required OSHA training provided:
Slips, Trips and Falls
Ladder Safety
Emergency Procedures
Successful candidates will learn/display the following within their first 90 days on the job:
SERVICE
Ability to knowledgeably communicate technical concepts to non-technical people
Proficient in basic home network design and deployment
Friendly and professional demeanor when talking to customers, vendors, and co-workers
TECHNICAL
Ability to handle fusion splicer and complete fiber splices
Understand PON basics including connectors (SC/APC) and attenuation
Ability to run and secure fiber and ethernet cable
Capable of operating construction tools including cable trencher
Proficient with all current and future CPE deployed by MCFiber (ONUs, ATAs, routers, switches, streaming devices, and more)
Capable of using company software to record customer details, payments, and generate basic reports.
SAFETY
Complete OSHA training and prove comprehension
Ability to dispose of sensitive fiber waste appropriately
Ability to work on ladders safely
Ability to work safely around electrical equipment and wires
Display good judgment when making decisions that could impact safety
- GENERAL
Able to lift and carry up to 50 pounds
Truant. Reliably arrive to work and appointments on time
Detail oriented
Willingness to do what is needed to get the job done safely. Technicians will regularly need to enter crawl spaces, work in bad weather, and more
Well groomed in order to facilitate pleasant customer and co-worker interactions
Willingness to take on other assignments from management
Mansfield Community Fiber is a retail Internet Service Provider (ISP) operating in Underhill, Fletcher, Cambridge Waterville, Belvidere, and more future towns! We are a small team and our commitment to customer satisfaction comes first.
To apply, please send your resume to brian.davison@mcfibervt.com